Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 25,000 staff and complementary personnel working across five areas of operation, is looking for highly committed personnel wishing to make a change. The incumbent contributes to development and implementation of engagement strategy for digital fundraising at global level, to support the growth of individual giving and to secure stable income and further expansion of individual donor base for UNRWA.
If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Donor Engagement Officer. Responsibilities Contributes to the development and implementation of Individual Giving content strategy through compelling storytelling, fundraising campaigns, emergency appeals, and other donor-facing products.
Supports the planning and coordination of fundraising content across digital channels, including email marketing, paid media, social media, video and website content, ensuring content is informed by performance data and audience insights. Provides substantive input to the development and implementations of fundraising campaigns for new donor acquisition, retention and reactivation, tailoring content to different audiences and stages of the donor journey.
Creates high-quality, audience-centric fundraising content, including writing and editing donor appeals, stories and campaign copy, and creating visual communications such as digital advertisements, social media content, banners and other campaign assets. Collaborates with the Digital Analyst to translate campaign performance and audience insights into content improvements.
Provides substantive input and support to the timely and accurate reporting on digital fundraising-related activities; prepares talking points and presentations for the Division related to digital and individual giving engagement. Supervises and coordinates the work of the Content team, provides day-to-day guidance, quality assurance and performance feedback to ensure the delivery of high-quality fundraising communications.
Coordinates with the creative agency, internal content teams, and field staff in the development and delivery of fundraising content; prepares creative briefs, provides content-related guidance and reviews deliverables, and maintains effective working relationships with relevant stakeholders. Monitors emerging fundraising, digital marketing and content trends and recommends innovative approaches to improve performance.
Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Planning and Organizing - Applying Technical Expertise - Creating and Innovating - Persuading and Influencing - Relating and Networking - Solid understanding of web metrics digital analytics. - Exceptional English writing and editing skills.
Education Advanced university degree (Master or equivalent) from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline. A first-level university degree in the specified fields of study, in combination with two additional years of relevant work experience, may be accepted in lieu of the advanced university degree. Job - Specific Qualification Not available.
Work Experience Advanced university degree (Master or equivalent) from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline is required. A first-level university degree in the specified fields of study, in combination with two additional years of relevant work experience, may be accepted in lieu of the advanced university degree.
At least two years of relevant work experience in digital fundraising or content creation, with a specific focus on digital acquisition campaigns is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience should be outside UNRWA, and outside the country(s) of citizenship is required. Good working knowledge of Arabic is desirable. Knowledge of the UN system is desirable.
Knowledge of Islamic Giving is desirable Indicate your current involvement in any outside activities, as it is required.
Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non- UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov. /NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not.
A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.
The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required Languages Language Reading Writing Listening Speaking English UN Level III UN Level III UN Level III UN Level III Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice Type of Contract and duration: Fixed Term, 1 year, with the possibility of further extension. The incumbent may be required to travel in the Agency’s area of operations. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening.
All university degrees must also be stated, where applicable. UNRWA personnel must ensure adding their contract type and grade level. Given the large pool of applicants, only shortlisted candidates will be contacted for further assessment. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions will not be considered.
UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises.
Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending.
UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions.
The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs.
UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity.
This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs.
Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira.
For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.
Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
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Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 25,000 staff and complementary personnel working across five areas of operation, is looking for highly committed personnel wishing to make a change. The incumbent contributes to development and implementation of engagement strategy for digital fundraising at global level, to support the growth of individual giving and to secure stable income and further expansion of individual donor base for UNRWA. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Donor Engagement Officer. Responsibilities Contributes to the development and implementation of Individual Giving content strategy through compelling storytelling, fundraising campaigns, emergency appeals, and other donor-facing products. Supports the planning and coordination of fundraising content across digital channels, including email marketing, paid media, social media, video and website content, ensuring content is informed by performance data and audience insights. Provides substantive input to the development and implementations of fundraising campaigns for new donor acquisition, retention and reactivation, tailoring content to different audiences and stages of the donor journey. Creates high-quality, audience-centric fundraising content, including writing and editing donor appeals, stories and campaign copy, and creating visual communications such as digital advertisements, social media content, banners and other campaign assets. Collaborates with the Digital Analyst to translate campaign performance and audience insights into content improvements. Provides substantive input and support to the timely and accurate reporting on digital fundraising-related activities; prepares talking points and presentations for the Division related to digital and individual giving engagement. Supervises and coordinates the work of the Content team, provides day-to-day guidance, quality assurance and performance feedback to ensure the delivery of high-quality fundraising communications. Coordinates with the creative agency, internal content teams, and field staff in the development and delivery of fundraising content; prepares creative briefs, provides content-related guidance and reviews deliverables, and maintains effective working relationships with relevant stakeholders. Monitors emerging fundraising, digital marketing and content trends and recommends innovative approaches to improve performance. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Planning and Organizing - Applying Technical Expertise - Creating and Innovating - Persuading and Influencing - Relating and Networking - Solid understanding of web metrics digital analytics. - Exceptional English writing and editing skills. Education Advanced university degree (Master or equivalent) from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline. A first-level university degree in the specified fields of study, in combination with two additional years of relevant work experience, may be accepted in lieu of the advanced university degree. Job - Specific Qualification Not available. Work Experience Advanced university degree (Master or equivalent) from an accredited educational institution in communication, marketing, business administration, social sciences, or a related discipline is required. A first-level university degree in the specified fields of study, in combination with two additional years of relevant work experience, may be accepted in lieu of the advanced university degree. At least two years of relevant work experience in digital fundraising or content creation, with a specific focus on digital acquisition campaigns is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience should be outside UNRWA, and outside the country(s) of citizenship is required. Good working knowledge of Arabic is desirable. Knowledge of the UN system is desirable. Knowledge of Islamic Giving is desirable Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non- UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required Languages Language Reading Writing Listening Speaking English UN Level III UN Level III UN Level III UN Level III Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview. Special Notice Type of Contract and duration: Fixed Term, 1 year, with the possibility of further extension. The incumbent may be required to travel in the Agency’s area of operations. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. All university degrees must also be stated, where applicable. UNRWA personnel must ensure adding their contract type and grade level. Given the large pool of applicants, only shortlisted candidates will be contacted for further assessment. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions will not be considered. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/ United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.